Module 11: The Dynamics of Influence

The dynamics of influence parallel the dynamics of trust. Each involves a series of reciprocating small steps, initiated by one party and matched by the other. Drawing on diverse examples (journalism, sales, therapy), this module shows precisely how you can maximize your influence as you create trust.

Module 11: The Dynamics of Influence

Module 1: Being Trustworthy and Trust: Overview

Module 2: Improving Your Credibility

Module 3: Increasing Credibility by Getting Over Your Fear

Module 4: Risk and Type 1 and Type 2 Errors

Module 5: Reliability: Making Your Actions Match Your Words

Module 6: Reliability and Recovering from Slips

Module 7: Reliability and Keeping Others in the Loop

Module 8: Improving Reliability by Aligning Expectations

Module 9: Deconstructing Intimacy

Module 10: Intimacy and Emotional Risk-taking

Module 11: The Dynamics of Influence

Module 12: Rapid Trust Creation

Module 13: Self-Orientation: Getting it Right

Module 14: Deep Listening and Thinking Out Loud

Module 15: Fifteen Tips for Increasing Trust

Click here to access and download your “Questions for Reflection” document for this module. You can print out this worksheet and answer the questions to help you absorb and apply the learnings.